Howard Memory Sr Technical Manager
"If honor were profitable, everybody would be honorable"
Semper Fidelis
Howard Memory Sr Technical Manager
"If honor were profitable, everybody would be honorable"
Semper Fidelis
About Howard Memory
About
Professional Experience
Professional Experience
Proven experience as a Technical Account Manager (TAM) support of content delivery network (CDN) solutions for the past 8+ years. Strengths include the successful onboarding, delivery, and execution of complex customer strategies including problem-solving, data analytics, proactive monitoring, product review, presentation, and technical Q&A.
Professional Experience
Professional Experience
Professional Experience
A vast array of experience with Fortune 500 brands utilizing cloud-based solutions to maintain critical business applications and keeping clients connected. Technical skills include: Pre and Post-Sales Support - Problem-solving - Troubleshooting - Project Management - Solution Selling - Customer Success - Technology Consulting - Technology Solutions.
Skills
Professional Experience
Skills
Possess a full understanding of web environments and architectures along with knowledge of: Cloud-based technologies / HTTP/S / SSL / FTP / DNS / IP Anycast / HTML / Web & Network Security / WAF / DDoS / Bot-mitigation / OTT video streaming workflow / encoding / 4K / UHD / HDR / VOD / RTS /
Jira / Confluence / ServiceNow (SNC) / Grafana / JSON / REST API / Linux / Google suite / Salesforce.
My Journey in Pictures
